Businesses need people who could greet and attend their visitors. And the people who are employed by them to look after this job are the desk clerks. Desk clerks meet clients when they step in the premises and make them comfortable. They usher visitors to the respective departments after identifying the purpose of visit, and even accompany them in the facility tour. Opportunity to work in this position is available in industrial, commercial, real estate, hospitality, and health care organizations. The best thing about this job is that you do not have to hold a degree as eligibility criteria. A high school diploma with a neat and impressive desk clerk resume is all that required to apply.

Since the desk clerks are the first point of contact, you must be neat and smart in appearance. The way you are groomed would speak a lot about the organization you are serving in. Your personality along with the skill of speaking clearly and politely will impress visitant. You may have all these qualities in you, but until and unless you show it in the desk clerk resume, you will not be able to gain the job.

Now, how will you impress the recruiters with your skills? You will find the answer by analyzing yourself while writing the desk clerk resume. A few minutes of introspection will provide you ideas on your suitability for the job. Make a note of skills that you believe will be an advantage to compete for the position. When you are ready with the list, search for a business resume format and writing tips. You will understand how to begin and end your resume. For sample resume, read this desk clerk resume.

Desk Clerk Resume Sample

John T. Baker
3145 Wood Duck Drive
Marquette, MI 49855
Phone: (906) XXX-2578
Email: jtbaker@xyz.com

Objective

I am looking for a desk clerk position where I can help the organization to earn good reputation with my customer service skills.

Summary of Qualifications
  • Attractive and beautifully groomed young man
  • Excellent voice quality and office etiquettes
  • Active listener and good communication skills
  • Experienced in performing administration and clerical tasks
  • Complete knowledge of office equipments and computer
  • Good typing and interpersonal skills
  • Amiable and cooperative person and ready to work in team
  • Efficacy with full of customer service skills

Work Experience

Desk Clerk
High-end Entertainment Resort, Marquette, MI
2009 – Present
  • Greet and monitor customers in the premises
  • Assist and accompany visitors to the respective facility
  • Use discretion in allowing entry to visitors
  • Answer phone calls to provide information about the report
  • Enter visitors’ details in the register, and announce their names at the desk in case of emergency
  • Receive packages and get it stored by deploying workers
  • Book rooms for guests over the telephone 
  • Make entries in the register for check-in and check-out
  • Prepare bills and accept cash and credit card payments
  • Attend to customers’ complaints politely and solve the matter
  • Accept and forward messages to guests and staff
  • Ensure the reception area in neat and clean 
  • Check and make towels, soap and shampoos available in rooms

Desk Clerk Assistant
Pearl Hotel, Marquette, MI
2007 – 2009
  • Assisted in making room reservations
  • Greeted customers and ensured their stay in the hotel is comfortable
  • Coordinated with room service and housekeeping staff for customer service
  • Entered daily expenses for respective room in the custom software for billing purpose
  • Verified and requested customers’ identity as required
  • Monitored and protected valuables and guest properties
Education

High School Diploma
ABC Convent School, Marquette, MI
2007

References
On request

You can alter this desk clerk resume to apply in any firm or company of your choice. Possibly, you may have to shoulder extra responsibilities according to the scale of the organization you are applying to. So, get information about additional responsibilities beforehand to tailor the desk clerk resume.

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